SMS Terms and Conditions
SMS Communications
By providing your mobile phone number and checking the SMS consent box on our forms, you expressly consent to receive recurring automated and non-automated SMS text messages from Preferred Rate Insurance regarding:
-Insurance quotes
-Policy servicing
-Claims updates
-Billing notifications
-Appointment reminders
-Customer support
-Conversational communications
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not required as a condition of purchasing insurance products or services.
SMS messages may be sent using an automatic telephone dialing system or other automated technology.
You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message.
For assistance, reply HELP or contact us directly at:
Website: PrateInsurance.com
Phone: 630-339-7868
Email: contact@prateinsurance.com
Mobile carriers are not liable for delayed or undelivered messages.
SMS Consent & Non-Sharing Policy
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
Information collected during the SMS consent process is used solely for communicating with you regarding requested insurance-related services.
Call Recording Disclosure
Telephone calls may be monitored or recorded for quality assurance, training, compliance, and customer service purposes where permitted by law.
SMS Terms & Conditions
SMS Consent Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you consent to receive text messages from Preferred Rate Insurance, you may receive messages related to:
-Insurance quotes
-Policy updates
-Claims communications
-Billing notifications
-Appointment reminders
-Customer support
-Conversational messaging
Example:
“Hello, this is Preferred Rate Insurance regarding your insurance inquiry. Reply STOP to opt out at any time.”
Message Frequency:
Message frequency may vary depending on your interaction with our services.
You may receive up to 2–5 messages per week.
Potential Fees:
Standard message and data rates may apply depending on your carrier’s pricing plan.
Opt-In Method
You may opt in by:
-Completing a website form
Opt-Out Method
You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
HELP Instructions
Reply HELP for assistance or contact:
Website: PrateInsurance.com
Phone: 630-339-7868
Email: contact@prateinsurance.com
Standard Messaging Disclosures
Message and data rates may apply.
Message frequency may vary.
Reply STOP to opt out.
Reply HELP for assistance.
Consent is not a condition of purchase.
Mobile carriers are not liable for delayed or undelivered messages
Age Restriction
You must be 18 years of age or older to use this SMS service.
Marketing SMS Program (Toll-Free Number 888-670-2410)
In addition to the SMS program described above, Preferred Rate Insurance also operates a separate marketing SMS program sending from toll-free number 888-670-2410. If you opt in to this program via the marketing SMS checkbox on our forms, you may receive promotional text messages about special offers, discounts, and service updates.
Message frequency: up to 4 messages per month.
Message and data rates may apply.
Opt-Out: You can cancel the marketing SMS service at any time. Just text ‘STOP’ to 888-670-2410. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive marketing SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [confirmed support email].
Carriers are not liable for delayed or undelivered messages.
Your mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
Contact Information
Preferred Rate Insurance
Website: PrateInsurance.com
Phone: 630-339-7868
Email: Contact@prateinsurance.com
Illinois Office:
1S376 Summit Ave 1G,
Oakbrook Terrace, IL 60181
Naples, Florida Office:
1421 Pine ridge Rd, Suite 228
Naples, Florida, 34109